Frequently Asked Questions

Northlakes Shoppping Centre San Remo – Next to Coles

Some Surrounding Suburbs include;

  • Blue Haven
  • Charmhaven
  • Doyalson
  • Buff Point
  • Budgewoi
  • Noraville
  • Wyee
  • Mannering Park
  • Lake Haven
  • Gorokan
  • Woongarrah
  • Hamlyn Terrace
  • Kanwal 
  • Wyong

16+ years old can access the gym 24/7 using a 24hour access pass. These can be purchase online or from Reception.

You can change your personal details and payment information via the VibeZ App OR in the member login portal: – shorturl.at/bhkzZ

Yes, VibeZ is Fitness Passport approved. Head to the membership section to sign up as a VibeZ Fitness Passport Member.

Please bring your towel, water bottle and wear gym attire and appropriate footwear.

 

Yes, you can bring a friend for a trial OR casual day pass. Your friend will need to sign in at reception and complete a pre-exercise questionnaire. Casual entry costs apply.

Please ask out friendly gym staff, if you need assistance with a piece of equipment.

Please speak to reception regarding getting a replacement card. Fees apply.

Results from your fitness workouts will vary according to your goals, training routine, nutrition habits and lifestyle. For best results it is recommended to have personal training.

If you are new to the gym, please book in for a Fitness Appraisal and Gym Induction.

All gym staff are fully qualified and and have current First Aid and CPR.

It is recommended that you seek approval from your GP to ensure you are ok to exercise. Personal Training sessions are strongly encouraged.

Our Personal Trainer profiles are available to view on the wall at Reception as well as the “Our Team” section of the website.

Please contact the gym or PT directly to make alternate arrangements.

You will need to disclose all injuries to your PT during the appraisal session, also if there are activities you are not comfortable doing or increase pain advise your PT immediately and they will provide a different exercise.

It’s easy! Pop into the club during staffed hours to cancel your membership. We require 14 days’ notice from receipt of the cancellation form.

Yes, if you are injured, financially struggling, working away or any other reason, you can place your membership on hold for up to 3 months at a time. 

 

Please understand that if you are under contract this will extend the length of the contract period.