Frequently Asked Questions
Northlakes Shoppping Centre San Remo – Next to Coles
Some Surrounding Suburbs include;
- Blue Haven
- Charmhaven
- Doyalson
- Buff Point
- Budgewoi
- Noraville
- Wyee
- Mannering Park
- Lake Haven
- Gorokan
- Woongarrah
- Hamlyn Terrace
- Kanwal
- Wyong
16+ years old can access the gym 24/7 using a 24hour access pass. These can be purchase online or from Reception.
You can change your personal details and payment information via the ClubWorx App OR in the member login portal
Yes, VibeZ is Fitness Passport approved. Head to the membership section to sign up as a VibeZ Fitness Passport Member.
Minimum age is 12 years old
Please bring your towel, water bottle and wear gym attire and appropriate footwear.
Yes, you can bring a friend for a 7 day trial* OR casual day pass. Your friend will need to sign in at reception and complete a pre-exercise questionnaire. Casual entry costs apply.
Periodically, we will run “Bring a Friend for FREE” Promotions. This will allow you to bring a friend/s for free when you train.
They will need to complete a health questionnaire and sign-in on the manual entry sheet.
Anyone NOT following the procedure will be caught by the tailgating system and the member fined.
*1 x 7 Day Trial Per Person (Must reside locally)
Please ask out friendly gym staff, if you need assistance with a piece of equipment.
Please speak to reception regarding getting a replacement Access Pass. $29 Fee applies
Results from your fitness workouts will vary according to your goals, training routine, nutrition habits and lifestyle. For best results it is recommended to have personal training.
If you are new to the gym, please book in for a Fitness Appraisal and Gym Induction.
All gym staff are fully qualified and and have current First Aid and CPR.
It is recommended that you seek approval from your GP to ensure you are ok to exercise. Personal Training sessions are strongly encouraged.
Our Personal Trainer profiles are available to view on the wall at Reception as well as the “Our Team” section of the website.
Please contact the gym or PT directly to make alternate arrangements.
You will need to disclose all injuries to your PT during the appraisal session, also if there are activities you are not comfortable doing or increase pain advise your PT immediately and they will provide a different exercise.
It’s easy! Pop into the club during staffed hours to cancel your membership. We require 14 days’ notice from receipt of the cancellation form.
*Lifestyle Membership May Result in a Cancellation fee
Please DO NOT request to cancel the membership over the phone OR Email, as this cannot be processed.
Terms and conditions of the membership require you to complete a cancellation form in person.
Yes, if you are injured, financially struggling, working away or any other reason, you can place your membership on hold for up to 2 months.
Please understand that if you are under contract this will extend the length of the contract period.
Every Tuesday 6:30PM we have a Men’s forum to talk freely in a safe environment with other like minded males.